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Dual‑mic Noise‑Cancellation (ENC): Two omnidirectional microphones work to pick up the speaker while filtering ambient noise, improving clarity in noisy environments. Fanvil+1
Wideband/HD Audio: Supports wide‑band audio performance for better fidelity of voice calls. Fanvil+1
Ergonomic, comfortable design: Soft leather ear cushions, adjustable headband, lightweight build for all‑day wear (dual version ~95g). Siêu Thị Viễn Thông+1
Adjustable boom arm: The microphone arm can rotate up to around 260° so the user can wear it on left or right side. Bangkok Telecom+1
Built‑in inline controls: Features for mute, volume up/down, answer/hang up on the headset cable or inline remote. Siêu Thị Viễn Thông+1
USB‑A interface: Plug‑and‑play via USB connection; compatible with PCs, many IP phones with USB, and other USB audio endpoints. Fanvil+1
Dual‑colour LED status indicator: Green for active/talking, Red for mute, giving visual feedback of headset status. Bangkok Telecom+1
Here are some of the actual spec values (dual version HT302‑U) worth noting:
Microphone frequency response: 50Hz–8kHz. Siêu Thị Viễn Thông+1
Microphone sensitivity: –42 ± 3 dB. VoIP Supplies+1
Speaker (earphones) frequency response: 20Hz–20kHz. Siêu Thị Viễn Thông+1
Speaker sensitivity: 117 ± 3 dB. VoIP Supplies
Speaker impedance: 32Ω ± 15%. Siêu Thị Viễn Thông
Cable length: 1.8 m (approx) for the headphone to USB lead. Siêu Thị Viễn Thông
Weight (dual version): ~95g. VoIP Supplies+1
Operating temperature: –25 °C to +60 °C. VoIP Supplies
This headset is particularly well suited for:
Call‑centres or offices where agents spend long periods on voice calls and require comfort + clarity.
Environments with moderate ambient noise (open‑plan offices, customer service desks) where background noise reduction is valuable.
PC‑based softphone users (via USB) and IP phone users (via USB‑A) needing a high quality wired headset rather than a headset with separate adapter.
Users who prefer dual‑ear listening (both ears) for immersive audio (as opposed to mono headsets where one ear remains free).
Improved call clarity: With dual mic ENC the headset helps isolate the speaker’s voice from ambient noise, which improves audio quality for the person on the other end.
Comfort for long use: Lightweight and designed with soft cushions and ergonomic shape so that it can be worn for extended sessions without excessive fatigue.
Versatility: Compatible with both computers and IP phones with USB ports, offering flexibility in deployment.
Full controls: Inline mute/volume/answer features help workflow efficiency.
Visual feedback: The LED indicator gives quick status info (mute/active) which can help in busy environments to avoid interruptions.
While the headset is wired, if your workers move around a lot you might consider a wireless alternative. If mobility is not required, this wired headset is excellent.
Ensure your IP phones or USB endpoints support USB audio headsets properly — some older devices may have limited USB‑audio driver support.
Dual‑ear headsets block both ears; if you need ambient awareness (e.g., hearing office announcements) maybe a mono version or open‑ear design might be better.
Even with ENC, very noisy environments (heavy machinery, factory floor) may still require supplementary noise control measures or more specialised headsets.
Cable length is approx 1.8 m — check that the distance from the workstation to the USB port is adequate.
The headset is plug‑and‑play via USB‑A; if your device only has USB‑C you’ll need an adapter.
If you already have a headset ecosystem (EHS adapters, wireless base stations etc) ensure compatibility/integration before mass deployment.
Make sure you budget for multiple units/replacements in high‑usage environments such as busy call‑centres.
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